Upon ordering any product from Faz & Saz Consulting T/A Orders Please (OP). These Terms and Conditions constitute a legally valid and binding agreement between yourself and OP.
The Head Office of Faz & Saz Consulting T/A Orders Please is located at 93 John Burke Drive, Aotea, Porirua 5024. You may access these Terms and Conditions at any time from our website at www.ordersplease.co.nz or request by email.
PRODUCTS & SERVICES PURCHASED AND PRICES
Products ordered by you will be described in your invoice. Your total payment due, including taxes, shipping and custom charges, if any, will be as set forth in the invoice. The invoice is payable as provided in these Terms and Conditions.
All product prices are listed in NZD.
The products ordered by you will be delivered to you at the address provided by you on check-out at the OP website, or as provided by you to one of our representatives either by telephone, email, facsimile, or in person.
Delivery Time frames - Orders are expected to be delivered within 7 days of placing order.
The method of shipping will be nominated at check-out, and will be set forth in the invoice along with the cost associated there with.
HOURS OF OPERATION
Our OP sales team is available to assist you from 9am - 5pm Monday to Friday on 0508 673 376. If you would like product and pricing information, or oder status information, or other assistance with an order you have already placed with OP you can call us during these hours or access your account information online at anytime www.ordersplease.co.nz
RETURN & REFUND POLICY
If you have recieved an incorrect product due to an OP shipping or order processing error or are not satisfied with your purchase or product from OP, please call us on 0508 673 376 for a Return Material Authorisation (RMA) request within 7 calendar days of the receipt of the product.Orders Please will organise the pick up of the product and return too 31a Chieftain Rise, Goodwin Heights, Auckland, New Zealand, 2105. We will exchange it or offer you a refund based on your original method of payment. The product must be returned to the OP warehouse within 7 calendar days of the issuance of the RMA. All products must be packed in the original packaging including any documentation that was shipped with the product.
NOTE: OP asks that you use a carrier recommended by OP keeping the following criteria in mind: (1) use a carrier that offers shipment tracing and (2) either insure your package for safe return to OP or declare full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers shipment tracing and/or (2) insure or declare the full value of the product, you will be responsible for the loss or damage to the product during shipping.
PROOF OF PURCHASE
OP will send you confirmation of your order/invoice by email (if you have supplied us with your email address) when your order is shipped.
If you supply us with a signed Direct Debit authority, your order will be processed as soon as possible after it is received and we will debit your bank account at the time your order ships.
OP accepts Visa, Mastercard and American Express. You may pay by Credit Card no matter which ordering method you use (internet, fax, mail or phone). Credit Card billing occurs when the order ships. In the event a credit is given to you, the same Credit Card that you used to make the purchase will be credited.